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Read MoreTech Support & IT Consulting That Powers Sustainable Business Growth
Stay focused on innovation while we handle your IT ecosystem. At Sanskriti Infotech, our Tech Support & IT Consulting services help businesses minimize downtime, boost efficiency, and align technology with long-term strategic goals.
Trusted By 1500+ Happy Clients including these Fortune companies
When your business depends on seamless technology performance, having the right IT support isn’t optional — it’s essential. At Sanskriti Infotech, we combine proactive tech support with strategic IT consulting to help you maintain operational stability today while preparing for tomorrow’s challenges. Whether you’re modernizing legacy systems, resolving technical issues, or seeking expert guidance on infrastructure, our team becomes your trusted IT partner.
What Is Tech Support & IT Consulting?
Tech Support & IT Consulting refers to a combination of ongoing technical assistance and strategic advisory that ensures your IT systems are running efficiently, securely, and in alignment with your business objectives. This includes everything from troubleshooting network issues and managing IT assets to advising on cloud migration, cybersecurity policies, digital transformation strategies, and future tech investments.
While tech support is about resolving problems and maintaining uptime, IT consulting goes deeper — offering expert advice on IT architecture, digital risk management, system optimization, and innovation planning. Together, they provide a holistic approach to ensuring technology drives — not delays — your business.
Our Tech Support & IT Consulting Capabilities
At Sanskriti Infotech, we provide end-to-end technical support and advisory services tailored to your industry and scale. Explore what we offer:
Technical Support Services
- 24/7 Helpdesk & Remote Support: Fast resolution of issues across devices, platforms, and user profiles.
- On-site IT Support: Local technician support for critical systems or physical network issues.
- Infrastructure Monitoring: Real-time system health checks to prevent failures and optimize uptime.
- System Maintenance & Patch Management: Regular updates and audits to secure and stabilize your environment.
IT Consulting Services
- Technology Assessment & Roadmapping: Evaluate current systems, identify gaps, and develop future-ready IT strategies.
- Cloud Strategy & Migration: Plan, migrate, and optimize workloads across AWS, Azure, or Google Cloud.
- Cybersecurity Advisory: Risk assessments, compliance alignment, and security frameworks to protect your data.
- Digital Transformation Consulting: Integrate emerging tech (AI, automation, IoT) to modernize your operations.
Managed IT Services
- End-to-End IT Management: Let us manage your entire IT infrastructure as an outsourced technology partner.
- IT Staffing & Dedicated Resources: Scale your tech team with pre-vetted engineers and consultants from Sanskriti Infotech.
Technologies & Platforms We Work With
Angular
React
Vue
Next
NuxtJS
NodeJS
Java
DotNet
PHP
Laravel
Codeigniter
Ruby on Rails
Nest
Android
iOS
React
Flutter
WordPress
Codeigniter
MySQL
MS SQL
MongoDB
SQLite
PostgreSQL
Firebase
Realm
Terraform
CI-CD
AWS
Jenkins
Kubernetes
Docker
Microsoft Team
Jira
Asana
Slack
ClickUp
Trello
MondayDotCom
Pivotal
Why Choose Sanskriti Infotech for Tech Support & IT Consulting?
Industry-Specific Expertise
Our consultants understand the unique IT needs of your vertical — from compliance in finance to scalability in retail
Proactive Support Approach
We don’t just fix problems; we prevent them through intelligent monitoring and early intervention.
Flexible Engagement Models
Choose on-demand support, dedicated resources, or fully managed IT services — whatever fits your operation best.
Strategic, Not Just Tactical
We align technology with your broader business vision, helping you evolve, not just maintain.
Global Delivery, Local Support
With offshore capabilities and onshore presence, we support your business wherever you operate.
Industries We Serve
Our 3D modeling services are customized for the unique demands of each industry we serve:
Case Study
Custom Supply Chain Management Software
EasyWay tea is the biggest bubble tea chain in Australia with 70 stores across the country.
Their Unique Selling Proposition (USP) was to deliver Fresh beverages across all centers.
Challenge:
An efficient Inventory Management System that helps both the franchisees and central warehouses store enough and feed the shelves with fresh stocks and manage a continuous order with replenish and sell cycle.
Solution:
We developed an automated, centralized web-based ERP system.
Self-manageable ordering and inventory system for franchisees with synchronized data to process the orders quickly & monitor inventories reduced order processing time to nearly 70%.
MIS reports helped with accurate forecasts of business trends, evaluating past performance, monthly franchisees-wise sales, and much more. EasyWay successfully operated their business for over a decade with our Integrated system since 2009.
"Drastically cut down our workload"
It’s my privilege to recommend Narola Infotech for the business ventures who are looking for an affordable, reliable and complete software solution for their expanding business empire. Narola Infotech has a wide array of software solutions and they make the solutions based on your requirements. They had designed for us the complete WMS package supported by the online ordering system for our franchises. Their solutions drastically cut down our work load and also their maintenance turnaround time is really impressive.
- Sunoj Sebastian
- Warehouse and Logistics Coordinator, Easy Way Tea
- Australia
Let’s Build Your Tech Support & IT Consulting Solution
Your technology should empower growth — not slow you down. At Sanskriti Infotech, we partner with you to build reliable, secure, and scalable IT environments that drive performance and innovation. Whether you need a quick fix or a complete IT transformation strategy, our team is ready to help.
Ready to future-proof your IT?
Our Custom Software Development Process
We delicately follow our custom Agile + Iterative approach to work on each of our projects. We ensure the deliverables remain seamless, flawless, and are completed within the set time frame.
Our Agile Development Process
Our agile methodology aims to deliver the right product with incremental and frequent delivery of small chunks of functionality through small cross-functional self-organizing teams, enabling frequent customer feedback and course correction as needed. Requirements, plans, and results are evaluated continuously, so our agile teams have a natural mechanism for responding to change quickly.
We work with you with these Business Friendly Engagement Model
Fixed price model is the best choice for projects with well-defined scope and requirements. In this model, all project requirements along with the time and cost, the core objectives and deliverables for the project are pre-defined.
Benefits of our Fixed Price Model
- Resource, time & cost is discussed before the project begins
- Low risk as cost and timeline are predefined
- Change in scope only on your approval, ensuring budget never exceeds
- Billing is based on milestones completed
- Tech Lead is assigned for no additional cost to help you manage your project
The dedicated model works best for quick scaling or when your project requires expert developers to work on a long-term basis. You can hire dedicated mobile app developers for your project working exclusively for you, and you retain complete control over processes and drive strategy to manage resources.
Benefits of Hiring Custom Software Developers from Sanskriti Infotech
- Best in class professionals who focus only on your project.
- Hire Required Resource in 3 Days*
- Choose Hourly or Monthly pricing model
- Direct Control over the resources
- Daily Work Updates
This model is best suited for projects where the scope is not clearly defined and requirements are dynamic and constantly changing. The Time & Material model works if it is not possible to implement specifics or divide a project into several smaller stages.
Benefits of our Time & Material Model
- Flexiblibilty to modify project specifications allowing you to experiment new ideas
- Change resources based on project's evolving lifecycle
- You can decide either to make hourly, daily, weekly, or monthly payment
- Tech Lead is assigned for no additional cost to help you manage your project
Here's What Sanskriti Can Do For You
Scalable and Top-notch Custom Solutions
- API Development and Integration
- Full Stack Development
- Product Development
- Enterprise Software Development
- MVP Development
- Web Portal Development
- CRM Development
- Manufacturing Software Development
Partner with Us for Software Success
- Implementation and Deployment
- Modernization and Migration
- Automation Development
- Integration
- Digital Transformation Services and Solutions
Choose the Right Fit for Your Project
- Staff Augmentation
- Hire a Developer
- Software Development Outsourcing
- Hire a Dedicated Team
Tap into our Talent Pool of Dedicated Developers
- Hire iOS Developers
- Hire AngularJS Developers
- Hire NodeJS Developers
- Hire React Native Developers
- Hire Laravel Developers
- Hire Frontend Developers
- Hire DotNET Developers
- Hire Swift Developers
- Hire JavaScript Developers
- Hire Android Developers
- Hire ReactJS Developers
- Hire PHP Developers
- Hire Flutter Developers
- Hire Codeigniter Developers
- Hire Backend Developers
- Hire Java Developers
- Hire Kotlin Developers
- Hire Cross-Platform Developers
Frequently asked questions (FAQ)
See the answers to some of our most commonly asked questions below.
Can you take over support for our existing IT systems without disrupting daily operations?
Yes, we specialize in seamless onboarding. Our team conducts a comprehensive systems audit, knowledge transfer, and shadowing before transition. Sanskriti Infotech ensures zero downtime and uninterrupted user experience during handover and support setup.
What kind of businesses do you provide IT support and consulting for?
We serve startups, SMBs, and enterprises across sectors like finance, healthcare, education, logistics, and retail. Whether you need end-to-end managed IT support or niche tech consulting, Sanskriti Infotech tailors solutions to your industry’s unique demands.
What’s the difference between your tech support services and full IT consulting?
Tech support handles day-to-day troubleshooting, maintenance, and user issues. IT consulting is more strategic—focused on optimizing infrastructure, improving security, guiding digital transformation, and aligning technology with your business goals. Sanskriti Infotech offers both under one roof for complete coverage.
Do you offer 24/7 technical support or only during business hours?
We offer both models based on your service-level needs. Sanskriti Infotech provides 24/7 support coverage with guaranteed response times for clients that require high availability or global operations. Our support is proactive, not just reactive.
Can you help us reduce IT downtime and improve system reliability?
Absolutely. We implement proactive monitoring, preventive maintenance, automated backups, and infrastructure optimization to reduce downtime. Sanskriti Infotech ensures your IT ecosystem is stable, secure, and ready for scale—minimizing business disruption.
What technologies and platforms do you specialize in for IT consulting?
We have deep expertise in Microsoft technologies, Linux environments, cloud platforms (AWS, Azure, GCP), networking, virtualization, DevOps, and cybersecurity. Sanskriti Infotech also advises on enterprise software, ERP systems, and IT process improvements tailored to your tech stack.
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